taken from El Reg: http://www.theregister.co.uk/2008/01/28/tiscali_pipex_migrations/
Earlier this week, the man in charge of Tiscali's Italian parent company said that profit is his number one priority for 2008. He also hinted that a sell-off of its UK broadband business is likely in the next two years.
Thousands of ex-Pipex customers have been suffering unexplained interruptions in their broadband service in recent weeks, as their new provider Tiscali stealthily works to cut costs.
People suffering a broadband outage as a result of the work are told by customer services, recently outsourced overseas, that their line is undergoing "essential engineering work". One Reg reader was initially told the downtime was BT's fault.
more from thinkbroadband:
http://www.thinkbroadband.com/news/3373-tiscali-slowly-migrating-pipex-users-to-its-own-platform.html
Think sinking ship, and that's what Pipex now is.